All Systems Operational

About This Site

Our commitment: during a service interruption we will provide honest, timely and clear updates at a 20 minute interval.

Cloud Phone Operational
90 days ago
99.96 % uptime
Today
Online Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Voice Service Operational
90 days ago
99.88 % uptime
Today
SMS Service Operational
90 days ago
100.0 % uptime
Today
Voxox Office Operational
90 days ago
100.0 % uptime
Today
Online Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Calling Service Operational
Voxox Business SIP Trunk Operational
90 days ago
99.96 % uptime
Today
Online Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Calling Service Operational
90 days ago
99.92 % uptime
Today
Voxox Business Hosted PBX Operational
90 days ago
99.92 % uptime
Today
Online Management Portal ? Operational
Calling Service Operational
90 days ago
99.92 % uptime
Today
Wholesale SMS Operational
90 days ago
100.0 % uptime
Today
Online Management Portal ? Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Outbound SMS (MT) Operational
90 days ago
100.0 % uptime
Today
Inbound SMS (MO) Operational
90 days ago
100.0 % uptime
Today
Messages Delivery Receipts (DLR) Operational
90 days ago
100.0 % uptime
Today
Wholesale Voice Operational
90 days ago
99.98 % uptime
Today
Online Management Portal ? Operational
90 days ago
99.98 % uptime
Today
Origination Operational
Termination (Conversatioal) Operational
Termination (Short Call) Operational
Voxox Customer Support Operational
90 days ago
99.9 % uptime
Today
Email/Ticketing Operational
90 days ago
99.85 % uptime
Today
Chat Operational
90 days ago
99.85 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
VoxDirect Operational
90 days ago
100.0 % uptime
Today
Online Management Portal Operational
90 days ago
100.0 % uptime
Today
Voice Service Operational
90 days ago
100.0 % uptime
Today
SMS Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Nov 12, 2019

No incidents reported today.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Resolved - We have updated the certificate in question, and services should be completely restored.
Nov 7, 11:40 PST
Update - The issue has been identified and a fix is being implemented.
Nov 7, 10:50 PST
Identified - We have identified an expired security certificate and are updating now. Services should be restored shortly.
Nov 7, 10:26 PST
Investigating - Inbound calls do not ring iOS app. Android is unaffected. We are currently investigating the issue.
Nov 7, 09:47 PST
Nov 6, 2019

No incidents reported.

Nov 5, 2019
Resolved - We've identified the issue and are working on a permanent resolution. If your account remains affected, please reach out to Support and we will restore that functionality for your specific greeting.
Nov 5, 21:46 PST
Update - We are continuing to investigate this issue.
Nov 5, 17:53 PST
Investigating - Although functionality of text-to-speech greetings remain unaffected, the fields themselves are blank for some users. We're investigating the cause and working towards a solution now.
Nov 5, 11:01 PST
Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.

Oct 29, 2019

No incidents reported.