All Systems Operational

About This Site

Our commitment: during a service interruption we will provide honest, timely and clear updates at a 20 minute interval.

Cloud Phone Operational
90 days ago
99.83 % uptime
Today
Online Management Portal ? Operational
90 days ago
99.62 % uptime
Today
Voice Service Operational
90 days ago
99.89 % uptime
Today
SMS Service Operational
90 days ago
99.98 % uptime
Today
Voxox Office Operational
90 days ago
99.99 % uptime
Today
Online Management Portal ? Operational
90 days ago
99.99 % uptime
Today
Calling Service Operational
Voxox Business SIP Trunk Operational
90 days ago
99.98 % uptime
Today
Online Management Portal ? Operational
90 days ago
99.99 % uptime
Today
Calling Service Operational
90 days ago
99.98 % uptime
Today
Voxox Business Hosted PBX Operational
90 days ago
100.0 % uptime
Today
Online Management Portal ? Operational
Calling Service Operational
90 days ago
100.0 % uptime
Today
Wholesale SMS Operational
90 days ago
99.93 % uptime
Today
Online Management Portal ? Operational
90 days ago
99.98 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Outbound SMS (MT) Operational
90 days ago
99.79 % uptime
Today
Inbound SMS (MO) Operational
90 days ago
99.81 % uptime
Today
Messages Delivery Receipts (DLR) Operational
90 days ago
100.0 % uptime
Today
Wholesale Voice Operational
90 days ago
100.0 % uptime
Today
Online Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Origination Operational
Termination (Conversational) Operational
Termination (Short Call) Operational
Voxox Customer Support Operational
90 days ago
99.99 % uptime
Today
Email/Ticketing Operational
90 days ago
99.99 % uptime
Today
Chat Operational
90 days ago
99.99 % uptime
Today
Phone Operational
90 days ago
99.99 % uptime
Today
VoxDirect Operational
90 days ago
99.84 % uptime
Today
Online Management Portal Operational
90 days ago
99.62 % uptime
Today
Voice Service Operational
90 days ago
99.92 % uptime
Today
SMS Service Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 26, 2020

No incidents reported today.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Resolved - This incident has now been fully resolved. Please reach out to Support if you continue to experience any issues.
Sep 17, 19:12 PDT
Update - We've mitigated the effect of this issue, calling, SMS, and portal access should now be up but audio prompts (virtual receptionists, voicemail greetings, etc.) are offline. We're working to restore full functionality.
Sep 17, 16:45 PDT
Identified - We're working to address an issue affecting calling, sms and portal access for CloudPhone and VoxDirect.
Sep 17, 16:20 PDT
Sep 16, 2020
Resolved - CloudPhone and VoxDirect signups are accessible again.
Sep 16, 17:34 PDT
Identified - Signup for CloudPhone and VoxDirect is temporarily unavailable while we perform some backend maintenance. We will update this page once services have been restored.
Sep 16, 16:21 PDT
Resolved - The Wholesale Management Portal should be accessible once again.
Sep 16, 13:08 PDT
Identified - The Wholesale Management Portal is temporally unavailable as we make some configuration changes on our end. We will update this page once it has been made available again.
Sep 16, 13:06 PDT
Sep 15, 2020
Resolved - This incident has been resolved.
Sep 15, 12:39 PDT
Update - This issue should now be resolved, we're continuing to monitor our systems for any additional issues.
Sep 15, 12:39 PDT
Identified - We're continuing to address the issue causing slow signups and intermittent failures. We will keep this page updated while working to resolve this fully.
Sep 14, 14:38 PDT
Sep 14, 2020
Resolved - This issue should now be resolved and we're implementing steps to ensure better performance going forward.
Sep 14, 13:26 PDT
Investigating - We're investigating an issue causing signups to intermittently fail, we will update this page as we identify and solve the problem.
Sep 14, 10:27 PDT
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.