Voxox Status - Voice Network - Inbound Calls Failing

Voice Network - Inbound Calls Failing

Incident Report for Voxox

Resolved

This incident has been resolved.

Posted Oct 31, 2023 - 11:03 PDT

Monitoring

A fix has been implemented for all effected services and Voxox Engineers will continue to monitor.

Posted Oct 25, 2023 - 14:01 PDT

Update

Voxox Engineers continue to work with our underlying carrier to resolve the inbound failures.

Posted Oct 25, 2023 - 12:00 PDT

Update

Voxox Engineers continue to work with our underlying carrier to resolve the inbound failures.

Posted Oct 25, 2023 - 10:30 PDT

Update

Voxox Engineers continue to work with our underlying carrier to resolve the inbound failures.

Posted Oct 25, 2023 - 09:58 PDT

Identified

Voxox engineers are still working with the underlying carrier that was identified to resolve the inbound failures.

Posted Oct 25, 2023 - 07:53 PDT

Investigating

Voxox Engineers have received reports that calls are failing to a subset of customers. These reports are being investigated at this time.

Posted Oct 24, 2023 - 11:44 PDT

This incident affected: Cloud Phone (Voice Service), Voxox Business SIP Trunk (Calling Service), VoxDirect (Voice Service), and Voxox Customer Support (Phone).