CloudPhone and VoxDirect Webportals and Calling Down

Incident Report for Voxox

Resolved

This incident has now been resolved, and all services are restored. Please reach out to Support if you continue to experience any issues.

Posted Jun 23, 2020 - 10:08 PDT

Identified

We have all teams working to implement the quickest path towards mitigating and resolving this issue. We appreciate your patience as we work to restore services, and will update this page as information becomes available

Posted Jun 23, 2020 - 08:30 PDT

Investigating

We're investigating an issue with storage affecting all services for CloudPhone and VoxDirect. Webportals, calling, and SMS are currently inoperational.

Posted Jun 23, 2020 - 06:59 PDT

This incident affected: Cloud Phone (Online Management Portal, Voice Service, SMS Service) and VoxDirect (Online Management Portal, Voice Service, SMS Service).