This issue should now be resolved. Please let us know if you continue to experience any symptoms.
Posted 4 months ago. Apr 08, 2019 - 14:15 PDT
We are currently investigating an issue where some CloudPhone users' Virtual Receptionists have been reset to invalid values, possible preventing greetings from being played. Resetting your Virtual Receptionist settings should resolve individual cases.
Posted 4 months ago. Apr 08, 2019 - 11:40 PDT
This incident affected: Cloud Phone (Online Management Portal).